Retail & e-commerce
Handling objections: Retail & e-commerce
Treat objections as interest: the LAER method, the four most common objections, and calm phrases that keep the conversation going.
Core module
- An objection is a sign of interest+10 XP
- The LAER method+10 XP
- The four common objections+10 XP
- Quiz+25 XP
- Practice call+25 XP