PitchUp
Sales & marketing mastery

Discovery: questions that find the real problem

SPIN questions, the gap between where the customer is and where they want to be, and how to ask without leading.

Based on 6 books:

  • SPIN Selling (Neil Rackham)
  • Gap Selling (Keenan)
  • Solution Selling (Michael Bosworth)
  • Rainmaking Conversations (Mike Schultz, John Doerr)
  • The Mom Test (Rob Fitzpatrick)
  • Ask for More (Alexandra Carter)

Core module

  1. Four kinds of questions (SPIN)+10 XP
  2. Current state vs future state+10 XP
  3. Ask about the past, not the future+10 XP
  4. Quiz+15 XP
  5. Practice call+25 XP