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← Conversation, listening and rapport
Lesson 4 of 5
Quiz
0 of 3 answered
1.
What do people remember most after a conversation?
How you made them feel
Your product's features
How long you talked
2.
Someone wants to be understood. That's which kind of conversation?
Practical
Emotional
Social
3.
Best way to show you listened?
Reply quickly
Change the topic to your product
Summarise what you heard and check it
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